Privacy Policy

1. Data Controller

Konektag Europe SAS, 12 avenue des Nations, 75000 Paris, France — email: privacy@konektag.com.

2. Data Collected

Identification data: name, phone number, ID document.

Financial data: purchase history, K balances.

Technical data: IP address, device model, logs.

3. Purposes

Identity verification (AML/CFT), transaction processing, customer support, internal statistical analysis.

4. Legal Bases

Performance of contract (Terms of Service).

Legal obligations (ACPR/BEAC regulations).

Legitimate interest in improving our services.

5. Retention Periods

10 years after account closure (anti-money laundering obligations). Technical logs are retained for 12 months.

6. Your Rights

Access, rectification, erasure, restriction, objection and portability: email dpo@konektag.com.

7. Subcontractors & Transfers

Stripe Payments Europe Ltd., GIMACPay, KYC providers (Sumsub). Transfers outside the EU are governed by standard contractual clauses.

8. Cookies

Strictly necessary cookies for authentication and fraud prevention; no advertising cookies.

9. Supervisory Authority

If you believe your rights are not respected, you may contact the CNIL (www.cnil.fr).